Welcome to Medhold

CLINICAL ENGINEERING DEPARTMENT

As the authorised, South African distributor for some of the world’s major healthcare manufacturers, it is vital that Medhold Medical is able to supply vital service support for both life support and other electro medical equipment.

Many of our customers take advantage of our all-inclusive extended warranties and maintenance contracts with no hidden costs which gives them peace of mind.

We currently have 43 clinical engineers who are all members of the Clinical Engineering Association of South Africa (CEASA). Our support centres are located in Johannesburg, Cape Town, Durban, Port Elizabeth, Bloemfontein and East London.

Our contact details are found in the Contact Us page.

In case of emergency call Tel +27 (11) 966 0600CONTACT US

CLINICAL ENGINEERING DEPARTMENT

CUSTOMER SERVICE CENTRES

Our customer service department consists of 11 trained personnel that are assigned to each of our branches. Our team is highly motivated and eager to assist our clients with quotations, price queries, job openings and orders for accessories and parts. 

Service schedulers are posted at the beginning of the month. These schedules give two months’ notice to field engineers and clients about upcoming services.

CLINICAL ENGINEERING DEPARTMENT

REPAIR CENTRES

Our Repair Centres are divided into product specific departments with dedicated technicians. Repairs which cannot be carried out in the regional support centres are sent to our in-house repair centre in Johannesburg where the unit is disinfected and booked in to the relevant department.

Here a team of dedicated technicians are able to provide more specialised diagnostics, repairs and services. Loan equipment is provided wherever possible, if the client’s equipment is removed from their facility for repair. These centres include: 

  • GE;
  • Radiometer;
  • Orthopaedics;
  • Maquet
  • Getinge

CLINICAL ENGINEERING DEPARTMENT

CERTIFIED TRAINING

Medhold is a distributor for GE Healthcare, Getinge, Conmed and Maquet to name a few. Our technical support staff have all received manufacturer-approved training on the latest service and diagnostic procedures.

Regular refresher training is conducted in-house and our engineers also travel to manufacturer’s centres in Europe and the USA for further training, before returning to South Africa to impart their knowledge to the rest of the team.

Why Choose Our Clinical Engineers

In addition to training our own Clinical Engineers, Medhold offers regular first-line training courses for hospital clinical engineers. This can range from utilising equipment like vital signs monitors, anaesthesia machines to infection control.

Medhold also provides a P2 student training programme that is accredited by the Tshwane University of Technology.